→ Fully Automated 6-Step Dunning Process — From a friendly payment reminder on day one to multiple escalation stages and a collection notice after 21 days, each communication is triggered automatically at the appropriate time.
→ Automatically Escalating Communication — Email tone evolves with the severity of the delay, progressing from professional and cooperative to formal and legally oriented without requiring manual adjustments.
→ Daily Review of Outstanding Invoices — The workflow scans your Google Sheets invoice database every day, identifies unpaid invoices, and contacts only those that require the next escalation step. No duplicate reminders. No forgotten invoices.
→ Automatic Status Updates — After each email is sent, the corresponding dunning stage and communication date are automatically updated within the invoice sheet, ensuring accurate records at all times.
→ Set Up Once, Benefit Permanently — Customize email templates, timelines, and sender information once. After that, the entire automated dunning process runs without ongoing maintenance or manual involvement.
Whether you are looking to replace costly dunning software or simply want a more reliable way to manage outstanding invoices, this workflow provides a practical foundation for modern accounts receivable automation.